Crisis Prevention:  Strategies to diffuse family tensions to avoid emotional/physical escalation.  Participants will learn the A,B,C,D model of how a crisis develops and how to respond at each level with the goal of avoiding escalation.  Effective communication strategies will be modeled.  Opportunity for problem solving of specific examples provided by participants.     Presenter:  Dr. Richard Horowitz, partner in Growing Great Relationships, a coaching/training practice devoted to improving the lives of children and families.  Dr. Horowitz is the author of “Family Centered Parenting” and has worked with children and families in a variety of settings including CEO of a care management agency serving children and families with behavioral and mental health challenges.  November 16, 2012 from 1:00 pm to 3:00 pm @ Family Place Visit EventBrite.com for pricing.